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Windows error 216 occured while loading the Java VM   Problem: The following error occurs when attempting to the install the TG-INSTALLER60 Resolution: This error occurs when installing TG Read More

MTX-15 Part Numbers: MTX-15/A201 – MTX-15 TERMINAL MAG W/ USB MTX-15/A202 – MTX-15 TERMINAL MAG W/ETHERNET MTX-15/A203 – MTX-15 TERMINAL MAG W/ MODEM MTX-15/A300 – TIME GUARDIAN MTX-1 Read More

  Problem: Fix:   REFERENCE- https://support.microsoft.com/en-us/windows/a-driver-can-t-load-on-this-device-8eea34e5-ff4b-16ec-870d-61a4a43b3dd5   Read More

  Dear Valued Reseller,   This email is to inform you effective immediately the MTX-15 series will be discontinued. The discontinuation of the MTX-15 series is due to component obsolescence without replacement. Unfortunately we were forced to make t Read More

  Please see the attached document for instructions on how to change time/settings in regards to daylight saving for the Model BX-1500/1600 Series Time Clock.   Note: when opening and viewing PDF documents in this system, please use A Read More

  The attached document contains instructions on how to set Daylight Saving (DST) features on the Amano Model PIX-10, PIX-15, and PIX-21 Time Clocks.   These instructions also contain embedded Flash [FLV] Videos. You can control Read More

Time Guardian pc based is compatible with Windows 8 to Windows 11. This will include equivalent servers- Windows Server 2012 to Windows Server 2022. TG versions for above: 5.5.1.1 (mtx-15 only) 5.6 5.7 6.0 6.1   Read More

Scenario: We have technicians that work offsite at different client sites. Because of the nature of the job, 15 mins is deducted for every 2 hours works.   For example, if a tech worked from 5:00 pm until 7:0 Read More

MTX-15 Ethernet Terminal Connection with Time Guardian (TG) v5.0 procedure Set the ip, using the dgdscvr utility ping test Then on time guardian, go to Edit > setup Cl Read More

This feature has been removed on firmware version 3.0. The standard factory contrast has been found to be acceptable on all environments with proper lighting. If you have contrast issues, try erasing your clock to factory defa Read More